clouds - Heaven's Bar & Kitchen

How to find us

The Elbphilharmonie is the new landmark of Hamburg and a tourist magnet in the HafenCity district. Read below how to find us, find parking facilities and access the building.

Public transport

By subway (U3)

• U3 – „Baumwall (Elbphilharmonie)“ station
• U4 – „Überseequartier“ station

By bus
• Line 111 – „Am Kaiserkai (Elbphilharmonie)“ station
• Line 112 – „Landungsbrücken“ station

By ferry
• Line 72 – „Elbphilharmonie“ station

Barrier-free access

Reach the Plaza with elevator A accessible from the northern aisle on the ground floor. Reach the restaurant and the “Taste & Shop” area with elevator B accessible from the northern aisle on the ground floor.

Access and Plaza ticketing

Get access to the Elbphilharmonie Hamburg via the main entrance and the „Tube“ escalator with a Plaza ticket. Receive free Plaza tickets via e-mail with a table reservation at the Störtebeker restaurant. Free tickets for a same-day visit without a reservation are available at the main entrance of the Elbphilharmonie. For guaranteed access at a specific time period and group tickets please visit the Elbphilharmonie website: 

Plaza ticket pre-booking

Access the Elbphilharmonie via the „Tube“ escalator and find the main entrance of the Störtebeker locations at the upper end of the escalator on the left. From here access the „Taste & Shop“ area on the same floor or take the stairs one floor down to reach the restaurant and Bar „Beer & Dine“.To reach the Plaza café „Deck & Deli“ please use the second, smaller escalator following the “Tube”. At the upper end of the small escalator turn left twice to enter the café.


Public parking space around the Elbphilharmonie is very limited and fee-based. The Elbphilharmonie offers a public car park. Please find the current rate here:


"Speicherstadt" car park: Am Sandtorkai 6 (app. 750 m distance)
"Überseequartier" car park: Überseeallee 3 (ca. 850 m distance)